Discover the secrets of the network that takes Ronaldo and Messi to your living room

Have you ever wondered how a telecommunications network works inside? How does an operator ensure that you can see the goals of Cristiano Ronaldo or Lionel Messi with the best quality? Where do your whatsapps travel, Facebook tweets and updates ?, how is it possible that your crib can always contact you by phone no matter how much you run away?..

Well, to solve these doubts we have visited the Orange Supervision Center of Orange Espana with our fellow Network Zone, accessing a place where, for security reasons, very few people outside the operator can enter.As you can see, Orange is reputed to offer the best network quality...and fame costs.

Members of the Network Control Center team Orange

increasingly sophisticated services

This supervision center is located in Madrid, and is responsible for a critical task for its clients: monitor that everything works correctly in the large network that Orange has and, in case there is a problem with the different services provided to its customers, solve it as soon as possible so that the impact is as low as possible.

The thing has its crumb because, with digitalization and convergence, the range of services offered by an operator like Orange are increasingly complex and range from television to 4G mobile telephony and services fiber, depending on each technology used, the network architecture is different, and the different cases are also a clear example of the increasing complexity we have in the mobile broadband network, which Orange currently uses 2G, 3G and 4G technology simultaneous way.

This makes the Orange network monitoring center fundamental, since is responsible for monitoring that everything works correctly, regardless of the technology used .To do this they have probes distributed throughout Spain that allow you to verify that there are no incidents.

Discover the secrets of the network that takes Ronaldo and Messi to your living room

Orange network control probe

The Orange Network Supervision Center, for example, monitors the operation of probes that are responsible for visualizing that all TV channels work correctly , and there are dedicated teams zapping through different channels and saving logs in your CPD to verify that everything is working correctly, or plotting some kind of incident (black channel, pixelation etc.).When there is football, among the staff they start a videoconference with the different area managers to keep everything they have under control and to ensure that we sing in condition the goals of our favorite players.

For Orange customers it is also essential that Internet access works as quickly as possible, and the operator knows it, for this reason they have different probes distributed throughout the network core to control in real time everything the traffic that goes through the different routers. If there is congestion on a link, the team will divert the traffic along other routes that are freer.

every customer matters

Orange considers it essential to offer a good service to each of its clients and, even if there is only one with problems, they will do everything in their power to solve the problem.commitment to the client, that the same breakdown or problem for 50 clients (of the millions it has) is classified as massive breakdown and has high priority.

Discover the secrets of the network that takes Ronaldo and Messi to your living room

All these tests and test the perform against your network and servers, but also verify that the most popular and visited websites such as www.adslzone.net is accessible from the Orange network without any problem.

tidier than a teenage room

The Orange operator has a small CPD in this Supervision Center where they service all the monitoring systems and equipment of the building. This place is also very delicate, since anyone who passes could disconnect a fiber and send a false alert and even leave a fundamental monitoring equipment incommunicado.As you can see in the photo that heads this article, Everything is very tidy, nothing to do with a teenager's room.

So far we have arrived with the visit to this Orange Spain Network Supervision Center in Madrid, we hope you liked the tour we have done and everything we have explained to you.

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