The NBA is the new reference in the commitment and digital engagement .And we don't say it, says the consultant Cap Gemini
The NBA not only has a referring digital strategy , but it is innovative and almost unique, especially among sports.Many of these events depend on the million-dollar contracts established with televisions, so There have been frequent prohibitions and obstacles so that, even the athletes themselves, made retransmissions or comments on social networks.Even there have been prohibitions to use certain hashtags during the Rio 2016 Olympic Games.
In fact, the NBA itself forbade the use of social networks to its players at first, 7 years ago, but a tweet from a player caused the change of policy on this form of communication.
How time flies, 7 yrs ago today, I sent the first and only infamous @NBA halftime tweet: https://t.co/TszOEVDzbi-@Twitter was still new.
-Charlie Villanueva (@CVBelieve) March 15, 2016
Objective: that everyone can live a game
However, the NBA has seen on the social channels a golden opportunity to enlarge its millions of fans all over the world, even in those countries where league games are not broadcast more important basketball.
The NBA estimates that less than 1% of NBA fans will see a game of this league in person, so their goal is to investigate all possible technologies (from mobile, virtual reality or social networks) to check the potential they have in order to reach all that community of people and get hooked on their show .
One of his great examples is that the weekend during which the All-Star is played was broadcast on Facebook Live.Intel's FreeDisplay replay technology was also widely used, which allows you to watch the plays in 360 degrees and which is now also being used in the Spanish football league.
The goal is to improve the user experience , no matter where they reside.Another way to achieve it using the new technologies is in the way of counting the votes for this All Stars contest.
Anyone can vote using the #NBAVote tag on social networks like Instagram, Twitter, Facebook, Vine, and even Sina Weibo, the main social network in China.They could also vote directly on NBA.com , through the application of the NBA, SMS and searching on Google.
One of the peculiarities of this voting system is that the NBA takes into account the amount of digital conversation that exists, which has favored especially the smaller teams , which usually have less coverage than the big ones (like Lakers, Knicks or the Bulls) in the traditional media.
In the realm of Twitter, the NBA is the tweet star
Since the NBA joined Twitter in 2009, the league has managed to bring together the largest Twitter community of any sports league in the world with more than 23.5 million followers according to its own data.
In April of last year they became the first sports league to have 1 million followers in Vine and last December they presumed to be the first organization to exceed the figure of one billion loops in Vine.
For all these reasons, the NBA and Twitter have launched exclusive emojis for all 30 teams .The team hashtags can be found here:
# NBA fans....Use your team's hashtag to unlock their emoji! pic.twitter.com/FTzCjEQjS9
-NBA (@NBA) October 24, 2016
The collaboration between the social network of the blue bird and the basketball league is also manifested in that the NBA has Two weekly live shows exclusively on Twitter from this same regular season 2016-17.The Starters Twitter Show and The Warmup will be produced by Turner Sports in Atlanta and will be available on TheStarters.twitter.com, TheWarmup.twitter.com , Moments of Twitter and @NBA.
With Big Data you understand the NBA better
Also this season there is another novelty and is that the NBA wants to improve the content it offers thanks to the use of Big Data .For them, each of the 29 NBA courts will have 6 cameras with special software to record each player movement, mapping 25 images per second.
Using this tracking data, STATS is able to create a lot of innovative statistics based on speed, distance, player separation and ball possession.
This information will be sent to the NBA website, the NBA Game Time application and NBA TV to offer fans a greater variety of information than is currently available, allowing a greater analysis of team plays , the scrutiny of the players and the statistical information on individual performances .Again, the goal is to generate conversation through social media and improve engagement with fans.
A virtual and real reality
Another clear example of how the NBA uses the latest technology to engage the audience is through virtual reality.
Thus, the basketball league has an agreement with NextVR for the live broadcast and through virtual reality at least one league match a week .
The goal is for users to see this show almost as if they were on the court, in addition to generating new revenue .It is the first time that a professional sports league decides to schedule the broadcast of live matches through virtual reality.Although the first match was broadcast for free, for others it is necessary (in addition to technological products) to have the NBA League Pass , which costs 199 dollars.
At the moment there is no data on how many users are watching the NBA with virtual reality, but there are already other sports leagues in the United States that want to replicate this experience.An experience that, once again, demonstrates the pioneer work from the world of the basketball that the NBA is doing.
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